However, we have longer estimates to compensate for the occasional delay or supply chain breakdown. We do not accept P. BOXES – PLEASE PROVIDE A PHYSICAL ADDRESS. We guarantee that your issue will be solved quickly. We usually respond within 24 hours on weekdays. Baratza Encore Conical Burr Coffee Grinder (Black). We advise you to use a reputable carrier service when returning your goods. Please check the Voltage information and make sure it matches the one in your country. In case it’s not stated in the description, do ask us.